Support Software Engineer (Full Stack and Automation)
About Us
At GigRadar📡, we’re leveraging cutting-edge AI to tackle complex business challenges and create innovative solutions. As part of our team, you’ll have the opportunity to shape the future of AI-driven applications while collaborating with some of the brightest minds in the industry.
If you’re a seasoned Full Stack Engineer with a passion for creating AI-powered solutions, this is your chance to work on transformative projects in a fast-paced and dynamic environment.
What You’ll Be Doing
As a Software Engineer on the Support Engineering team, you’ll help develop, troubleshoot, and automate solutions to enhance user experience and streamline workflows. Your responsibilities include:
- Solution Development: Build and enhance internal tools using TypeScript/JavaScript.
- Database Management: Troubleshoot and optimize MongoDB databases.
- Automation & Workflows: Automate tasks and integrate systems using Retool, Zapier, Make, or n8n.
- System Support: Provide Linux-based troubleshooting and support for infrastructure issues.
- Data Analysis: Leverage advanced spreadsheet functions (Google Sheets, Excel) for data analysis and reporting.
- Business Intelligence: Design and manage dashboards and reports using Looker, Google Data Studio, or BI tools like PowerBI/Metabase.
- Cross-Functional Collaboration: Work closely with product, engineering, and customer teams to resolve technical challenges.
What we're looking for
We’re seeking a skilled and motivated Software Engineer to join our Support Engineering team. You’ll excel in this role if you have:
- Technical Expertise: Proficiency in TypeScript/JavaScript and experience with MongoDB.
- Automation Skills: Hands-on experience with Retool, Zapier, Make, or n8n to automate workflows and integrate systems.
- System Support Knowledge: A basic understanding of Linux for troubleshooting and infrastructure support.
- Data Analysis Mastery: Advanced spreadsheet skills (Google Sheets, Excel) for data manipulation and reporting.
- Business Intelligence: Experience with BI tools like Looker, Google Data Studio, PowerBI, or Metabase for creating dashboards and reports.
- Problem-Solving: Strong analytical skills with a proactive approach to solving technical issues.
- Collaboration: Ability to work effectively with cross-functional teams to support internal tools and systems.
What We Offer
At GigRadar, we ensure our team members have the resources and opportunities to thrive:
Challenging Projects: Work on innovative AI products that push the boundaries of technology.
Autonomy and Responsibility: Take charge of your work and make decisions that matter
Dynamic Work: Be part of a fast-growing startup environment where we value results more.
International Working Environment: Knows and engage with your colleagues all over the world
Career Growth: Level up your game to a higher level in your career to Project Manager with support from the company.
Work from Bali: Work from beautiful Balinese landscapes and slow living atmosphere, with a focus on results over rigid schedules.
Competitive Pay: Your skills and experience will be well-compensated on time
- Department
- Technology
- Role
- Senior Software Engineer (AI)
- Locations
- Bali
About GigRadar
Dive into a workspace where innovation meets collaboration, and where every member plays a vital role in our collective success.Â
Join us, and let's lead the way, together
Support Software Engineer (Full Stack and Automation)
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